Order management

What does my booking status mean?

On ChefConnect your bookings can have different statuses to help you track their progress. These statuses include:

• Pending: Your booking is waiting for the chef's confirmation.
• Confirmed: Your booking has been confirmed by the chef.
• Completed: Your booking has been fulfilled, and no complaint has been made. The booking can be rated.
• Cancelled: Your booking has been cancelled by you or the chef.

Managing bookings

Your bookings can be viewed and managed in the My Bookings section of your account. By selecting a booking, you can view its details, message the chef, or cancel it if necessary.

Reviews and ratings for chefs

After your booking is completed, after a three day period you will have the opportunity to rate each others service based on your experience. This feedback is invaluable in helping chefs improve their services and assisting other users in making informed decisions.